COMMANDERS
Commanders will establish the CKSP for their unit, recruit, and appointed volunteers. The Commander maintains communication with all appointed Key Support Liaisons & Key Support Liaison Mentors on a frequent basis to be informed of emerging trends within their unit. (ex. financial stressors, access to childcare, etc.)
FIRST SERGEANT SNCO/DESIGNEE
A designee within the unit serves as an additional point of contact for KSL volunteers providing administrative and logistical support. The designee is responsible for maintaining the unit’s CKSP file and ensures volunteers have access to unit information such as rosters and social media outlets., etc.)
KEY SUPPORT LIASON MENTOR
An appointed volunteer who serves as an advocate for the unit Key Support Liaisons. They often have additional experience or insight to assist Key Support Liaisons in navigating complex situations that may arise. Key Support Liaison Mentors support Key Support Liaisons but are not supervisory. It is not mandatory that a unit have an appointed Key Support Liaison Mentor.
KEY SUPPORT LIAISON
An appointed volunteer who builds rapport with unit family members, welcomes new families/individuals to the unit, provides access to information and resources, and provides readiness support for families of deployed members. Key Support Liaisons play a vital role in connecting families to leadership.
MILITARY & FAMILY READINESS CENTER (M&FRC)
The M&FRC is responsible for providing the mandatory training for the program to Command teams and all appointed Key Support Liaisons & Key Support Liaison Mentor volunteers. The M&FRC maintains the installation roster of all CKSP volunteers and provides additional training and resources. The M&FRC plays a role in connecting CKSP volunteers to local community resources.