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Dragon Medic Experience: 81st MDG leadership engages with medics to improve patient care

U.S. Air Force Senior Airman Ashli Walker, 81st Dental Squadron dental technician, demonstrates teeth cleaning procedures to Col. Beatrice Dolihite, 81st Medical Group commander, and Chief Master Sgt. Paula Eischen, 81st MDG superintendent, at the dental clinic inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Sept. 17, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force Senior Airman Ashli Walker, 81st Dental Squadron dental technician, demonstrates teeth cleaning procedures to Col. Beatrice Dolihite, 81st Medical Group commander, and Chief Master Sgt. Paula Eischen, 81st MDG superintendent, at the dental clinic inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Sept. 17, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force Col. Beatrice Dolihite, 81st Medical Group commander, reviews a daily management board at the post anesthesia care unit inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Oct. 1, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force Col. Beatrice Dolihite, 81st Medical Group commander, reviews a daily management board at the post anesthesia care unit inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Oct. 1, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force 1st Lt. Monika King, 81st Surgical Operations Squadron post anesthesia care unit clinic nurse, reviews patient check-in processes and procedures with Col. Beatrice Dolihite, 81st Medical Group commander, and Chief Master Sgt. Paula Eischen, 81st MDG superintendent, at the post anesthesia care unit inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Oct. 1, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force 1st Lt. Monika King, 81st Surgical Operations Squadron post anesthesia care unit clinic nurse, reviews patient check-in processes and procedures with Col. Beatrice Dolihite, 81st Medical Group commander, and Chief Master Sgt. Paula Eischen, 81st MDG superintendent, at the post anesthesia care unit inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Oct. 1, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force Col. Beatrice Dolihite, 81st Medical Group commander, watches a dental exam demonstration at the dental clinic inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Sept. 17, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force Col. Beatrice Dolihite, 81st Medical Group commander, watches a dental exam demonstration at the dental clinic inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Sept. 17, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force Lt. Col. Jill Cherry, 81st Dental Squadron dentist, explains dental exam procedures to 81st Medical Group leadership at the dental clinic inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Sept. 17, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force Lt. Col. Jill Cherry, 81st Dental Squadron dentist, explains dental exam procedures to 81st Medical Group leadership at the dental clinic inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Sept. 17, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force Staff Sgts. Ashley Dena and Hannah Naylor, 81st Aerospace Medicine Squadron medical technicians, brief Col. Beatrice Dolihite, 81st Medical Group commander, on the medical clearance process at the Base Operation Medicine Cell inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Aug. 22, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force Staff Sgts. Ashley Dena and Hannah Naylor, 81st Aerospace Medicine Squadron medical technicians, brief Col. Beatrice Dolihite, 81st Medical Group commander, on the medical clearance process at the Base Operation Medicine Cell inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Aug. 22, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force Chief Master Sgt. Paula Eischen, 81st Medical Group superintendent, checks a patient's temperature while visiting the Base Operation Medicine Cell inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Aug. 22, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force Chief Master Sgt. Paula Eischen, 81st Medical Group superintendent, checks a patient's temperature while visiting the Base Operation Medicine Cell inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Aug. 22, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force Col. Beatrice Dolihite, 81st Medical Group commander, discusses the Base Operation Medicine Cell administration procedures with staff members inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Aug. 22, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

U.S. Air Force Col. Beatrice Dolihite, 81st Medical Group commander, discusses the Base Operation Medicine Cell administration procedures with staff members inside the Keesler Medical Center at Keesler Air Force Base, Mississippi, Aug. 22, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Kemberly Groue)

Nidra Bailey, 81st Diagnostic and Therapeutics Squadron vault custodian, briefs U.S. Air Force Col. Beatrice Dolihite, 81st Medical Group commander, on pharmacy procedures at the base exchange satellite pharmacy at Keesler Air Force Base, Mississippi, Oct. 8, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force Photo by Andre' Askew)

Nidra Bailey, 81st Diagnostic and Therapeutics Squadron vault custodian, briefs U.S. Air Force Col. Beatrice Dolihite, 81st Medical Group commander, on pharmacy procedures at the base exchange satellite pharmacy at Keesler Air Force Base, Mississippi, Oct. 8, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force Photo by Andre' Askew)

U.S. Air Force Col. Beatrice Dolihite, 81st Medical Group commander, issues filled prescriptions to a customer at the base exchange satellite pharmacy drive-thru window at Keesler Air Force Base, Mississippi, Oct. 8, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Andre' Askew)
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U.S. Air Force Col. Beatrice Dolihite, 81st Medical Group commander, issues filled prescriptions to a customer at the base exchange satellite pharmacy drive-thru window at Keesler Air Force Base, Mississippi, Oct. 8, 2019. The "Dragon Medic Experience" allowed the 81st MDG leadership to work side-by-side with group medics in order to understand the challenges and barriers they may face while providing care. It also allowed them to see first-hand the great ideas that the staff has implemented to focus on the patient experience. This experience helps us cultivate an environment where senior leadership has direct engagement and connection with our front line medics who strive to deliver outstanding care. (U.S. Air Force photo by Andre' Askew)

KEESLER AIR FORCE BASE, Miss. --