Here's how to handle customer service issues Published Nov. 3, 2009 By 81st Infrastructure Support Division 81st Infrastructure Support Division KEESLER AFB, Miss -- Here are guidelines to follow for customer service issues in areas managed by CSC, Keesler's base operating support contractor: First call one of the CSC 24-hour customer service numbers -- 377-5561, 5562, 5563 or 7771 or e-mail csccsu.customersvs@us.af.mil. If the customer service response isn't satisfactory, contact James Holt, CSC's quality performance manager, at 377-5213 during normal duty hours or e-mail him at James.Holt.5.ctr@us.af.mil. If the customer doesn't receive a satisfactory response from the CSC quality performance manager, contact the 81st Infrastruction Support Division Performance Management Office, 376-8557, or send an e-mail to 81idp@ us.af.mil. "We also strongly encourage customers to provide feedback via customer surveys at each point of service," said Brian Drake, infrastructure support division director.