Communication points to remember

Published July 20, 2011
By Steve Hoffmann
81st Training Wing Public Affairs

KEESLER AIR FORCE BASE, Miss. -- Memorize this number - DSN 510- HELPDESK (510-4357-3375). This is the new Enterprise Service Desk computer support line. For all computer-related issues, use this number as your first line of support.

Get the 81st CS involved early in communications projects. From software needs to new construction, the earlier they're involved in the process, the better results you'll have in the end.
Get to know your information assurance officer. You'll need their support for communication requests such as file permissions, user account requests and security group
updates.

Remember not to move communications equipment such as computer systems, telephones and printers without proper coordination with the 81st CS.

Don't plug unauthorized USB devices into your government system. This includes not using the USB port to charge your government or personal cell phones. Don't plug your iPod or similar devices into your government computer system to listen to music.

Log off your computer when leaving for extended periods of time or at the end of each day so security updates and required software patches can be applied without interrupting your work.

Conserve energy by turning off peripheral devices such as monitors, speakers, printers and external hard drives when you're not using them.

File official records, both paper and electronic, in accordance with current Air Force guidance. See your functional area records manager if you're not familiar with the guidance.

Pay attention to both sets of warning lights along Ploesti Drive north of the runway. Driving through the lights affects navigation systems.